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Troubleshooting

Something not working? These tips might help depending on your situation.

You get “Possible Unhandled Promise Rejection“ when you tap on the sign-in button.​

Make sure that applicationIdentifier and signInRedirectDeepLink are set correctly in your app's entry point. Learn more about configuration.

The sign-in modal is stuck with a question mark logo and the buttons don't work.​

Please ensure you've set the applicationIdentifier exactly like it is registered on the Infinity platform.

The sign-in modal is stuck on the app logo or you get "Safari cannot open the page because the address is invalid" in the iOS simulator.​

You might not have the redirect deep link setup correctly, or the deep link is mismatched between what you've registered in your app and what's registered on the Infinity platform.

  • If you're testing your dev build using Expo Go, your custom scheme might only work in the standalone completed build. The package should auto-detect if you're using Expo Go and set the redirect URL accordingly. Make sure to use Linking.createURL for this to work correctly across both local testing and the final production build.

  • If you're testing your standalone build, or you're using a bare workflow, make sure you have correctly registered your custom URL scheme and that your app link matches it. See native workflow guide / See Expo guide

Everything is broken.​

Have you installed expo-web-browser^12.1.1 or newer in your project? It is a required peer dependency of this project.